Our Commitment to Responsivenes

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Initial Contact

Same-day contact with the insured or designated representative following assignment acceptance.

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Site Examination

Typically, within 24-72 hours of assignment.

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Preliminary Verbal Findings

Same or next business day following any initial, joint, and laboratory examination.

Short Written Summation

Typically issued within 2-5 business days following examination of the facts and circumstances leading up to the fire / incident, liabilities, and if applicable, identify subrogation pathways.

Continued Investigation

Ongoing communication, coordination, and file / project management as warranted.

Expert Reports & Testimony

When the time comes... full written opinion reports and expert testimony with data driven results.